Questions & Answers.
Frequently Asked Questions
Here you'll find answers to the most frequently asked questions about our products and the world of Cyberdolls. If you need further information or have a specific request, we're happy to help. Just contact us. We're here for you!
What is Cyberdoll anyway?
Cyberdoll isn't just a name—it's a brand that stands for innovation, quality, and a new era of intimacy. We combine advanced technology with luxury to offer you an experience as realistic and unique as you are. Our Cyberdolls are more than just love dolls; they're a synthesis of passion and precision, uniting technology and human needs.
Why the gear in the heart? It symbolizes the technological and mechanical aspect of our Cyberdolls. A human heart beats with passion, while a doll or robot lives through technology. The gear represents this perfect union between emotion and innovation.
And what's behind the colors? The dark gray represents the modern, elegant, and understated side of Cyberdoll—a brand characterized by precision and professionalism. The hot magenta infuses our brand with energy, passion, and a certain playfulness, while the neon blue emphasizes the futuristic and technological dimension. These colors reflect the perfect balance between traditional elegance and innovative future.
Who rents a Cyberdoll?
Renting a cyberdoll is the most exciting and cost-effective way to explore intimate fantasies without obligations. Experience new dimensions of intimacy – discreetly, flexibly, and perfectly tailored to your desires.
Sometimes all you need is a safe space to rediscover yourself – and that's exactly what a cyberdoll offers. It's more than just an object: it's an invitation to experience intimacy in a new, protected, and respectful way. Without pressure. Without judgment. Without expectations.
Renting a cyberdoll allows you to explore your desires – honestly, discreetly, and at your own pace. Whether you're looking for intimacy, a change in your love life, or a way to live out your deepest fantasies without harming anyone, a cyberdoll is there to accompany you.
For whom is a cyberdoll the perfect choice?
Individuals looking for a lifelike and realistic companion.
Couples who want to enrich and spice up their love life with new impulses and exciting experiences.
People who want to live out their deepest desires and fantasies in a discreet and unobtrusive way.
For people who feel lonely and long for closeness and touch – but may not yet be ready for a new relationship or physical closeness to real people.
For people with physical limitations or psychological barriers who find it difficult to access intimacy in everyday life. A cyberdoll doesn't judge. It simply exists.
Collectors who appreciate and love the exceptional technology and attention to detail of our Cyberdolls.
Curious people who are looking for a break from everyday life and want to discover their most secret fantasies in a safe, undisturbed space.
A cyberdoll doesn't replace a human being – but it can fill the gaps left by our modern world. It can offer emotional relief, respectfully address intimate needs, and even help save a relationship before it falls apart.
Because sometimes it is better to experience a deep connection with a cyberdoll than to destroy the trust of a loved one through an affair.
Whether you want to explore your fantasies, spice up your love life, or simply enjoy an unforgettable experience – with a cyberdoll by your side, every wish will come true. Get ready for the ultimate adventure of your life!
How can I rent a Cyberdoll?
It's easy to do in just a few steps.
On the homepage, select the category “Rent love dolls.”
You will now be taken to a page where you can decide whether you want your love doll(s) delivered to the partner hotel or directly to your desired location.
Once you've made your selection, all available rental models will appear. Select your preferred model.
Specify the rental period and confirm your order. The prices for the rental period will be displayed immediately.
In the order form you have the opportunity to leave additional requests or comments.
We'll take care of the rest – 100% discreetly and reliably. Your desired model will be delivered to your desired location: be it your home, office, or one of our partner hotels in Saarbrücken. One thing is certain: Fun and variety are 100% guaranteed!
How long can I keep a Cyberdoll?
You can rent the Cyberdoll for as long as you like—whether for one night, a weekend, several days, or even weeks. You decide! At the end of the rental period, we will discreetly pick up the doll from the location where it was delivered.
Can I buy a Cyberdoll permanently?
Yes, all of our dolls are available not only for rent but also for purchase. Simply select your desired model under "Buy Female Love Dolls" or "Buy Male Love Dolls." You can then configure and purchase it according to your wishes and preferences.
How much does it cost to rent or buy a Cyberdoll?
Prices vary depending on the model and rental period or purchase price. Simply visit our product page to see the exact prices. We offer transparent and fair pricing with no hidden costs.
What is the difference between TPE and silicone sex dolls?
The main differences between TPE and silicone sex dolls lie in material properties, feel, maintenance requirements, price, and durability. Here's a concise comparison:
Silicone is a particularly high-quality material used in the medical, cosmetic, and food industries. It is temperature-resistant, hypoallergenic, odorless, and very robust. In sex dolls, it allows for extremely realistic surface textures – for example, fine skin details, facial features, and even skin tension. Silicone is easy to clean, durable, and ideal for people with high standards for hygiene, durability, and a realistic appearance.
Silicone:
- Firmer & more robust: Feels a bit tighter, but of higher quality.
- More detailed: Finer skin texture and more realistic facial features are possible.
- More hygienic: Less porous – easier to clean, hardly absorbs odors.
- More expensive: Higher price due to materials and workmanship.
- Heat resistant: Can also be used at higher temperatures
(e.g. for heated functions).
TPE stands for thermoplastic elastomer – a soft, flexible material that is very popular in the production of high-quality sex dolls. It feels like skin, retains body heat well, and allows for a very realistic feel. TPE dolls are characterized by high elasticity and flexibility, which is particularly advantageous for realistic poses. The soft material makes touches and pressure feel especially natural – ideal for intense, intimate experiences.
TPE:
(Thermoplastic elastomer):
- Softer & more elastic: Feels skin-like and very flexible.
- Cheaper: Generally less expensive than silicone.
- More maintenance required: Porous material – absorbs dust/oils more quickly, thorough cleaning necessary.
- Not heat resistant: Can be damaged at high temperatures.
- Repairable: Minor damage is easier to fix.
In short:
- TPE: Softer, cheaper, more sensitive → good for beginners.
- Silicone: More durable, more hygienic, more realistic → for the highest demands.
What happens if I damage the Cyberdoll?
Treat her with care and respect! We recommend taking extra care during use. If the Cyberdoll is returned damaged, repair or replacement fees may apply. Please see our rental terms and conditions for further details.
How can I track my delivery – even internationally?
Once we receive your order, you will receive an order confirmation via email. After shipment, you will receive another message with your personal tracking number.
For international orders: As soon as your package has been cleared by customs in the destination country, we will also send you the national tracking number from the local shipping provider. This allows you to track the shipping status at any time and without gaps – regardless of whether you are ordering from Germany, Europe, or anywhere else in the world.
The tracking data is updated regularly so you always know exactly where your package is.
Can I rent a Cyberdoll for photo shoots or commercials?
Yes, our Cyberdolls are ideal for professional photoshoots or commercials. With their detailed design and high level of realism, they are ideal models for creative projects. We offer flexible rental options specifically tailored to the needs of photographers, artists, and filmmakers. Contact us for further information and individual inquiries at: info@cyberdoll.de
Are the Cyberdolls suitable for use in shop windows or exhibitions?
Yes, our Cyberdolls are perfect for use in shop windows, exhibitions, or other presentations. Their lifelike details and high-quality craftsmanship make them a unique eye-catcher. They are not only functional but also an impressive highlight in any setting. Whether you need them for your business, for events, or as an exhibition exhibit, we offer customized solutions that meet your needs. For more information, contact us at: info@cyberdoll.de
Do you offer customizations for commercial use of the Cyberdoll?
All of our Cyberdolls are ideal for creative projects. However, our more realistic models are particularly popular, as their attention to detail and flexibility make them ideal for professional photoshoots or commercials. If you have specific requests or requirements, we can also customize the Cyberdoll. Whether it's special clothing requirements, color adjustments, or additional features for a photoshoot, we're happy to help you create the perfect Cyberdoll for your project. Just contact us, and we'll find a solution that fits your needs.
Can Cyberdolls also be used in different environments and scenarios?
Absolutely! Cyberdolls are versatile and can be used in a variety of scenarios—from personal use to creative or commercial purposes such as photography, videos, or window displays. They're the perfect choice if you need a unique and realistic model that will impress in any setting.
What is the function of the "movable jaw" or ROS head on a cyberdoll?
Some of our Cyberdolls, especially those from the Robotic series, are equipped with so-called ROS heads. ROS stands for "Real Oral System" and describes an advanced system for oral movements.
There are two versions:
Manually/mechanically movable – the jaw can be easily opened or positioned by hand.
Electronically controlled – the head performs a motorized up and down movement, as occurs during realistic oral stimulation.
Advantages at a glance:
Realistic head movement: The electronic ROS heads feature a smooth up-and-down motion, mimicking genuine oral stimulation. Adjustable intensity: The movement can be continuously adjusted – from slow to intense. Detailed mouth interior: Includes a soft tongue, textured inner surface, and lifelike materials. Authentic presentation: Also suitable for photo or video use, as the head simulates a natural reaction.
A notice:
Available only with selected silicone heads featuring ROS function. Please use only with water-based lubricant and clean thoroughly after use. The jaw itself does not actively move open and closed – it is solely a controlled head movement.
Conclusion:
The ROS function offers – especially with our robotic models – realistic, automated head movement for an authentic and immersive experience.
Soft Hands vs. Hard Hands – What are the differences between cyberdolls?
Cyberdolls, like their heads, are available with either soft or firm hands. Both options offer specific advantages, depending on your priorities: realism or stability.
Soft hands:
Made from particularly soft TPE or silicone – they feel very realistic to the touch.
Ideal for poses that require attention to detail or close-ups where natural look and feel are important.
Slightly flexible – closely mimics the structure of real hands. Somewhat more delicate, especially in the finger area, if there is no reinforcement.
Hard hands:
Made from firmer silicone or reinforced layers – ensures greater stability and shape retention.
Significantly more robust with frequent repositioning or active use. Better suited for holding objects or permanently fixing specific poses. Slightly less lifelike in feel, but more durable and resistant.
In short:
Soft hands: realistic feel, but more sensitive
Hard hands: stable and resilient, but less natural in feel.
What is the difference between a soft and a firm head?
Soft heads are made of highly flexible TPE or silicone, which feels very realistic and is easily compressible. They often offer additional features such as implanted hair or movable jaws, making the overall impression particularly lifelike.
Fixed heads, on the other hand, are made of harder silicone and are therefore more stable and durable. While they are less flexible, they allow for very precise facial contouring and are easier to clean – especially with frequent use or heavy makeup application.
In short:
Softer head = more realistic in feel, softer texture, often with more expressive possibilities.
Fixed head = more robust, easy to care for, ideal for precise make-up and styling.
What are the differences between hollow and gel-filled breasts?
Our cyberdolls are available in various breast styles to suit your personal preferences – from light and sporty to soft and exceptionally realistic. Here's an overview:
Hollow breasts:
Equipped with air chambers inside – making it soft and highly compressible. Gives the breasts a natural bounce and pleasant flexibility. Very lightweight – perfect if you prefer a lighter doll. A more affordable option, but may lose its shape over time with heavy use.
Gel-filled breasts:
Filled with a special, soft gel that very realistically imitates real breast tissue. Exceptionally supple – they feel very natural when pressed and moved. A high-quality choice for those who place particular value on realism. Slightly heavier and more expensive – but offering a noticeable gain in authenticity.
In short:
Hollow: Soft & springy – very light, good mobility
Gel: Ultra-soft & realistic – heavier weight, highest level of detail
What positions are possible with a cyberdoll?
Almost any position you can imagine – and maybe a few you've yet to try. Our cyberdolls are incredibly flexible thanks to their stable, yet flexible skeleton. Whether missionary, doggy style, cowgirl, or acrobatic – your imagination is the only limit.
Things get even hotter with our robot models featuring interactive technology: a movable head for deep oral pleasure (with adjustable speed), electric hip movement for maximum closeness, integrated heating functions and moaning sounds that will transport you to another world.
And as a special highlight: a suction vagina that creates a genuine feeling of pleasure with rhythmic movements. Almost like the real thing… only better.
For the male dolls, you can optionally configure vibrating penises in different lengths from 9 cm to a gigantic 25 cm with up to 7 vibration modes.
Feel the future – with Cyberdoll by your side.
Can I rent the Cyberdoll for special events or trade fairs?
Of course! Cyberdolls are ideal for use at trade shows, events, or special presentations. Their impressive appearance attracts attention and offers a unique way to enhance an event. Contact us to discuss the details of your event needs and find the right solution.
What do I do in case of transport damage or defect?
Damage must be reported within 24 hours of delivery – ideally with photos and videos. We will review each case individually and assist you as quickly as possible.
What are movable (articulated) hands on cyberdolls?
Articulated hands – also known as "movable hands" – feature an internal joint system that allows each finger to move individually and realistically. This not only makes the hands look more lifelike, but also more functional and robust.
Advantages of mobile hands:
Individually movable fingers: Each finger can be positioned separately – for particularly natural hand positions. Greater realism: Whether grasping, resting, or posing – the hands appear more realistic than simple wire models.
Increased stability:
Thanks to the integrated mechanism, the fingers are more resilient – broken wires are a thing of the past.
More ways to express yourself:
Your cyberdoll can hold objects or present her hands in a relaxed, natural position.
Construction & Material:
Articulated hands typically consist of small metal joints encased in TPE or silicone. Their design is based on the anatomy of real hands, with multiple movement segments per finger for a particularly authentic effect.
Will I receive photos of my Cyberdoll before it is shipped?
For individually configured Cyberdolls, we will send you photos of your finished model for approval before shipping. Only after your confirmation will the shipment be prepared. Cyberdolls marked "In Stock" come from our EU or US warehouse and are already pre-produced. Therefore, no preview images are sent for these models – they go directly to shipping, exactly as shown in the product images.
Are the outfits and accessories shown included?
The images are for illustrative purposes only – clothing, accessories, and props are generally not included. However, some manufacturers include simple clothing items or small accessories. These additions may differ from the images shown and vary depending on the manufacturer and availability. Please note: The product images are so-called fantasy representations and do not reflect the exact contents of the package.
Which defects are not considered grounds for a complaint?
Minor deviations such as skin irregularities, pressure marks, loose eyelashes, or loose nails, differences in make-up are normal for handmade love dolls / sex dolls and are not a reason for return.
What does "suction vagina" mean in the context of a cyberdoll?
This special feature is an innovative technology used specifically in some of our advanced Cyberdoll Robotics models. It simulates a particularly realistic, lifelike feeling through automatic suction movements – entirely without manual assistance.
Highlights of this feature:
Automatic suction mechanism: Inside the vagina, an integrated system generates gentle, rhythmic suction movements for a noticeably more intense experience. Hands-free use: Once activated, the system runs independently – perfect for a realistic sensation without any extra effort.
Individually adjustable: Depending on the model, different suction strengths or programs can be selected. Realistic internal structure: In combination with high-quality TPE or silicone materials and a lifelike internal structure, a particularly authentic experience is created.
Technical details explained briefly:
The function is powered by a quiet motor – depending on the model, it is rechargeable via USB or battery-operated. Activation is via a button or remote control (model dependent). For optimal sensation, we recommend using a water-based lubricant.
A notice:
This feature is only available on certain premium models. You can find out if your desired Cyberdoll can be equipped with it directly during the model configuration or by contacting our support team.
Conclusion:
Our suction vagina function takes your Cyberdoll experience to a new level – especially in combination with our Robotics series, it is a real upgrade for those who value maximum realism.
How can I care for and clean a Cyberdoll?
Each Cyberdoll comes with simple care instructions. Cleaning is straightforward, so you can ensure she always stays in perfect condition.
Can I change my order afterwards?
You can modify your Cyberdoll order within 24 hours of purchase. After that, production usually begins, and further changes are no longer possible.
Important for in-stock items (EU/US):
Models marked as immediately available and shipped from the EU or US warehouse are already pre-produced. Changes to appearance are not possible in this case, as these are not custom-made dolls.
Note: Please review your order carefully before submitting it.
Simply send your requested changes to info@cyberdoll.de
How do I return a rented Cyberdoll?
At the end of the rental period, the doll will be picked up from the location where it was delivered—be it your home, office, or one of our partner hotels in Saarbrücken. We'll take care of the 100% discreet return.
Which payment methods can I use?
We offer you flexible payment options, including Shopify Payment, Klarna, Google Pay, Apple Pay, credit cards, PayPal (also installment payments), and bank transfer. Pay securely and conveniently – whichever way works best for you.
What do I need to consider when returning the item?
Please ensure that the Cyberdoll is returned undamaged and that all items included—such as a brush, comb, powder, vaginal insert, clothing, and other accessories—are present. Clean the Cyberdoll with a damp washcloth to remove any traces of bodily fluids or lubricant. Remove your own vaginal insert, if applicable, and rinse it with lukewarm water. After cleaning everything, return the Cyberdoll to the designated carrying case. If the Cyberdoll is returned damaged, repair or replacement fees may apply. Further details can be found in our rental terms and conditions.
What love openings are present?
Every cyberdoll comes standard with a soft, realistic vaginal opening. Many models also have an anal opening – perfect if you like to explore new avenues.
For lovers of oral pleasure, we offer our popular ROS (Real Oral System) heads – with genuine depth and a natural feel. Some models already include this, while others allow you to easily add it on.
And now things get futuristic:
In the area of robot sex dolls, you can choose from various functions – from a movable head and suction vagina to individually adjustable movement speed. Everything can be configured entirely to your liking.
In short: You decide how much realism and technology your enjoyment gets.
When will I receive a refund?
Only if repair or replacement is not possible. A full refund is possible if the cancellation is made in time or if the goods are unavailable.
What is a gel butt on a cyberdoll?
The so-called "gel butt" is a high-quality feature where the buttocks of the cyberdoll are filled with a special soft, elastic gel. This material imitates the feel and movement of real human tissue in a particularly realistic way.
Advantages at a glance:
Exceptionally realistic feel: The gel core makes the buttocks pleasantly soft and flexible – almost like a real body. Natural bounce: The buttocks react realistically to touch or movement – whether gripping, patting, or in use. Increased comfort: Especially during intimate moments or when repositioning, the gel ensures a more comfortable experience. High-quality feature: Often combined with softer hips and thighs for a realistic overall feel in the lower body area.
Good to know:
This feature is primarily available on TPE cyberdolls and selected silicone models.
The gel makes the doll slightly heavier than models made of solid material, but it significantly increases realism. For a long lifespan, the gel area should be treated as gently as possible.
Conclusion:
For those who value a particularly lifelike feel, the Gel-Po is the perfect choice – for a realistic, soft and movable buttocks that are hardly distinguishable from a real one.
Can I return a Cyberdoll?
For hygiene reasons, returns or cancellations are excluded for opened or used products – even if it is not an individually configured cyberdoll.
Only unopened, unused and undamaged products can be returned – provided there is no reason for exclusion – after prior agreement.
We will of course assist you with any transport damage or manufacturing defects discovered upon arrival. Please report such cases within 24 hours of delivery.
Can I cancel my order?
Yes, a cancellation is possible – but only within a specific timeframe and with staggered cancellation fees. Since the preparation or production of your doll starts immediately after payment is received, the following conditions apply:
- Within 8 hours after payment:
Cancellation possible with a 15% cancellation fee
- After 8 to 24 hours:
Cancellation possible with a 30% cancellation fee
- After 24 hours:
Production has started – cancellation only possible with a 50% fee
- After production has begun or shortly before shipping:
Cancellation is no longer possible. Only unused shipping or customs fees may be partially refunded, if applicable.
Tip: If you wish to cancel your order, please email us as soon as possible at info@cyberdoll.de – the sooner, the better.
Is your packaging discreet?
Yes – your privacy is our top priority. Our shipments are sent in neutral boxes without logos or indications of the contents.
How will my order be delivered?
Your order will be delivered in 100% discreet and neutral packaging, so no one can see what you've ordered. The delivery vehicle will also be free of advertising labels. The Cyberdoll will be delivered directly to your desired location—be it your home, office, or one of our partner hotels in Saarbrücken. When delivered to a partner hotel, your desired model will be waiting for you directly in your hotel room.
Are my payment details secure?
Yes, your safety is our top priority.
We use the latest encryption technology, such as SSL, to ensure that your data is protected at all times.
We also work with trusted payment providers to ensure the best possible security for your data.
Do I have to use a condom?
Yes, unless you have purchased a separate vaginal insert (available separately from us), the use of a condom is required.
We will provide you with lubricant and condoms for the duration of the rental.
How long does delivery take?
We place great importance on the reliable and discreet delivery of your order. The standard delivery time is approximately 35 to 55 days, depending on production complexity and destination.
If you need it faster, you can choose express shipping. With this option, you'll usually receive your order within 10 to 25 days – ideal if you don't want to wait long.
If your order is shipped from an EU or US warehouse, it's even faster: delivery time is usually only 2 to 10 working days.
Please note: Depending on the country, region, or shipping option chosen, there may be occasional variations. We will, of course, keep you updated on the current status of your delivery.
What is a hybrid sex doll?
A hybrid sex doll combines the best qualities of two materials: silicone and TPE (thermoplastic elastomer). The head is typically made of high-quality, detailed silicone – ideal for particularly realistic facial features, lifelike skin texture, and fine makeup applications. The body, on the other hand, is made of soft, elastic TPE to ensure a particularly natural feel, better mobility, and comfortable flexibility.
This combination offers many advantages:
- Realistic facial appearance thanks to silicone
- Soft, flexible body parts thanks to TPE
- More attractively priced than a full silicone doll
- Easier handling, as TPE can be lighter
Hybrid dolls are an ideal choice for those who value both visual perfection and physical sensation – without having to choose between the two.
In short: Hybrid sex doll = silicone head + TPE body = beauty you can feel.
Do you also ship internationally?
We deliver worldwide – with a few exceptions.
We currently ship to many countries, including, for example: Germany, Austria, Switzerland, USA, United Kingdom, France, Netherlands, Belgium, Japan and many more.
Unfortunately, there are exceptions:
Some countries are excluded from shipping due to strict legal regulations or import bans on sex dolls. These include, among others: Saudi Arabia, the United Arab Emirates, Iran, Pakistan, some African countries, and others.
Are you unsure whether your country can be supplied?
Simply write to us at info@cyberdoll.de – we will gladly check it for you.
Are cyberdolls hygienic?
Absolutely! We use only high-quality, safe materials. All dolls are thoroughly disinfected and cleaned before delivery, so you can use them worry-free.
What is the EVO skeleton?
The EVO skeleton is an advanced joint structure inside the Cyberdoll, enabling more realistic movements, improved stability, and significantly greater flexibility. This allows for particularly lifelike rendering of natural poses and postures.
Advantages of the EVO skeleton:
Dual joints in the shoulders and knees allow for movements like hugging, squatting, kneeling, or crossing the legs – just like a real person. Extended range of motion: Flexibility has been improved, especially in the back, neck, hips, and arms. A sturdy inner frame made of stainless steel with reinforced connection points ensures a longer lifespan and reliable load-bearing capacity. Precisely locking joints: Positions remain stable – ideal for photos, presentations, or play.
What this means for you:
Natural-looking poses: The Cyberdoll can stand, sit, or lie down without appearing unnatural. Durability: The robust joints withstand continuous movement and prevent premature wear. Improved balance: Thanks to the optimized skeleton, the Cyberdoll stays in position, whether upright or lying down.
In short:
The EVO skeleton takes your cyberdoll to a new level – with realistic mobility, stable posture and inner strength for long-lasting use.


