Support the body
Support the torso and legs at the same time when lifting or repositioning.
Handling, Care and Recycling
Clear guidance for safe handling, gentle cleaning, material-friendly storage and responsible disposal. Product-specific instructions supplied by the manufacturer always take priority.
CYBERDOLL CARE GUIDE
What would you like to know?
Before you begin
The five golden rules
Good care begins before cleaning. Every controlled movement protects the skeleton, joints, surface and pressure-sensitive details.
Move near joints
Guide limbs close to the joint while stabilising the body with the other hand.
Avoid pressure points
Use soft, light-coloured padding beneath knees, elbows and other contact points.
Dry completely
Do not leave moisture in folds, connectors, removable inserts or internal channels.
Follow the material guide
TPE, silicone and electronic models may require different products and procedures.
Handling
Lift, move and pose safely
CARE 02 HANDLING
Unpack and remove safely
Lift close to your body
- Remove accessories, the detached head and loose protective padding carefully. Take particular care around fingernails, toenails and fine details.
- Prepare a relaxed removal position: bring the thighs gently toward the torso, keep the lower legs naturally angled and position the arms so hands and fingers cannot catch on the packaging.
- Support the upper torso and shoulder area with one arm and support beneath the bent knees or thighs with the other. Do not pull on the head, neck, wrists or ankles.
- Lift in one controlled movement, keep the weight close to your body and place the doll on a soft, clear surface without sharp objects.
Sensitive areas when moving
Head & neck
Support the head, move slowly and never use hair as a handle.
Shoulders & arms
Stabilise the torso and never force the shoulder beyond natural resistance.
Hands & fingers
Shape finger wires or joints gradually and avoid sharp bends or pressure on fingertips and nails.
Waist, hips & legs
Do not twist the torso and legs in opposite directions under tension.
Feet & standing
Use standing features only on stable, level surfaces and only when approved for the model.
Cleaning
Gentle, thorough and completely dry Gentle, thorough and
completely dry
CARE 03 CLEANING
Clean gently with lukewarm water, soft lint-free cloths and a mild product that is confirmed to be suitable for the material. Test unfamiliar care products on an inconspicuous area first.
Prepare
Disconnect removable electronics and protect connectors from moisture.
Clean gently
Do not scrub, stretch or apply concentrated pressure to the surface.
Rinse carefully
Remove cleanser residue with clean water without flooding electronic areas.
Pat dry
Use a clean towel and pat instead of rubbing the material.
Air-dry fully
Apply powder or aftercare only when approved by the manufacturer.
Internal areas
Channels and removable inserts
- Carefully remove detachable inserts and clean them separately.
- Flush channels with clean lukewarm water using the supplied or manufacturer-approved tool.
- Dry every internal area fully before storage or reinsertion.
Connections
Head, cables and electronic modules
- Align connectors straight and never force, tilt or twist them under tension.
- Never immerse powered or non-waterproof modules.
- Stop using damaged cables, batteries or heating elements and seek qualified advice.
Storage
Relaxed position, protected surface Relaxed position,
protected surface
CARE 04 STORAGE
Neutral joint position
Return arms, legs and torso to a relaxed position after posing.
Soft, light support
Use clean, non-transfer padding under pressure and contact points.
Dry and temperature-stable
Avoid direct sun, heaters, frost and humid storage areas.
Prevent colour transfer
Wash dark textiles first and do not leave them on the material for long periods.
Finishing details
Hair, face, electronics and regular checks Hair, face, electronics
and regular checks
CARE 05 DETAIL CARE
Synthetic wig
- Detangle gently before washing.
- Use lukewarm water and suitable wig products.
- Air-dry fully and never twist while wet.
Face & makeup
- Use only products approved for the face material.
- Do not soak lashes, brows or implanted hair.
- Pat gently with a soft, slightly damp cloth.
Regular inspection
- Check fingers, toes, seams, joints and connectors.
- Look for tension, discoloration, heat, odour or moisture.
- Do not attempt uncertain repairs without qualified guidance.
Responsible disposal
Separate materials, electronics and batteries
CARE 06 RECYCLING
Disposal rules differ by country and municipality. Before disposal, check the requirements of your local waste authority or recycling centre and follow the manufacturer’s information for the exact model.
Switch off and disconnect
Switch off all functions, disconnect external power and remove detachable accessories before disposal.
Separate accessible components
Remove accessible batteries, electronic modules and accessories according to the manufacturer’s instructions. Fixed or unclear components should be separated by a suitable recycling or service facility.
Use separate collection
Electrical components and batteries must never go into household waste. Take them to an authorised collection or return point.
Clarify material fractions
Ask locally how metal, textiles, TPE, silicone and bulky components are accepted in your area.
Delete personal data
Unlink apps and erase personal data from smart or AI modules before handing them over.
Metal & skeleton
The metal skeleton and other metal parts should be taken to the appropriate metal or recycling collection according to local requirements.
Electronics & batteries
Control units, heating systems, motors, speakers, cables, smart modules, batteries and rechargeable batteries belong in the appropriate e-waste or battery collection stream. Clearly mark damaged batteries as damaged and hand them over at the designated collection point.
TPE, silicone & accessories
Local facilities decide how TPE, silicone, textiles, packaging and other accessory or bulky components are classified and accepted.
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